Factor IO Factor IO · Private AI & Operations Workbench (LightOps)
Enterprise Cognitive Ops 100% On-Premises & Private VPC PDPA s.28/29 Zero Cross-Border Transfer

LightOps AI: Bespoke Sovereign Operations Substrate for Thai Enterprise

Not a generic chatbot wrapper or SaaS API proxy. LightOps AI is an on-premises cognitive operations platform custom-engineered to mirror your organization's exact operational topology, frontline LINE OA customer journeys, Thai fiscal compliance (ภ.พ.20 Tax Invoices & PromptPay slips), and deterministic ERP execution rails.

Inference & Fine-Tuning
Bespoke Customer-Data SFT
OpenThaiGPT · SeaLLMs v3 · Qwen2.5-Thai
Fiscal Perception
Thai ภ.พ.20 & PromptPay
13-Digit Modulo-11 & EMVCo QR CRC16
Frontline Ingestion
LINE OA + Thai NLP
Colloquial routing & contextual handoff
Execution Rails
Deterministic Manifests
SAP BAPI / Express / FlowAccount HITL
Verification Queue 4 ACTIVE
Split Monitor: Field Capture vs. Ledger Record CONFIDENCE 99.4%
RAW SMARTPHONE INGESTION (LINE OA) 1280x960 · DESKEWED
* Preprocessing pipeline: Bilateral filter & CLAHE applied. Perspective skew rectified via 4-point convex hull.
LEDGER RECONCILIATION MATCH SAP S/4HANA (FI)
Field OCR Extracted ERP Expected Status
Autonomous Gate Verifications
Governed Action Manifest SCHEMA PASS
Pre-Flight Execution Manifest

        
⚠️ Human-In-The-Loop Gate

Discrepancy delta requires Level 1 operator authorization before committing journal entry to ERP.

Cryptographic Audit Chain (pg_audit)

Tailored For Your Exact Operational Topology

Every layer of LightOps AI is custom-engineered for your organization. We adapt models to your specific vocabulary, build custom computer vision perception adapters for your forms, and interface directly with your existing enterprise databases.

01 / Frontline Ingress

Tailored LINE OA & Thai NLP

Direct webhook handler verified with HMAC-SHA256 signature gating. Customized Thai NLP pipeline handling mixed Thai-English code switching, industry abbreviations, polite particles, and customer slang. Features automated state compaction for seamless human handoff.

  • Webhook: LINE Messaging API / LIFF
  • NLP Stack: PyThaiNLP + Custom Domain Lexicon
  • Handoff: Structured JSON Context Memo
02 / Fiscal Perception

Thai Document AI & Checksum Verification

Tuned perception models calibrated for Thai fiscal documents. Automated 13-digit Tax ID Modulo-11 validation, 5-digit branch code verification (Head Office vs. Branches), PromptPay EMVCo QR decoding, and bank transfer hash deduplication against ledger receivables.

  • Documents: ภ.พ.20, Slips, POs, Delivery Orders
  • Vision: Bilateral Filter + CLAHE + PaddleOCR
  • Integrity: Modulo-11 & CRC16 EMVCo
03 / Sovereign Substrate

Bespoke Customer-Data Fine-Tuned LLMs & Private vLLM

We fine-tune open foundation models directly on your organization proprietary data—historical customer chats, internal SOPs, product catalogs, and industry jargon via LoRA and full-parameter SFT. Deployed on private on-premise vLLM clusters with zero telemetry egress and strict PDPA compliance.

  • Fine-Tuning: Domain LoRA & Full SFT on Client Data
  • Base Models: OpenThaiGPT, SeaLLMs v3, Qwen2.5-Thai
  • Privacy: Automated PDPA PII Redaction Layer
04 / Autonomous Engine

Governed ERP Rails & Manifest Gating

No uncontrolled LLM tool hallucination. Every operational write must produce a deterministic Action Manifest strictly validated against JSON schemas. Built-in tiered Human-in-the-Loop escalation requiring manager authorization for high-value thresholds.

  • Adapters: SAP S/4HANA, Express, FlowAccount
  • Gating: Strict Pre-flight Manifest Validation
  • Audit: Append-Only SHA-256 Ledger Chain
05 / Operator Console

High-Density Operations Workbench

Engineered using Factor IO's light-design principles. Zero generic dashboard slop, zero placeholder charts. High information density focused on live triage queues, bounding box inspection, and discrepancy management. Dual-language (EN/TH).

  • Macrostructure: Workbench / Split Monitor
  • Localization: English / Professional Business Thai
  • Fidelity: 100% Honest Operational Metrics
06 / Enterprise Security

RBAC & Tenant-Level Partitioning

Integrates natively with your existing Active Directory / Keycloak identity providers. Granular Role-Based Access Controls enforced at the vector embedding and retrieval boundaries, preventing cross-department information leakage.

  • Auth: OIDC / Keycloak / SAML 2.0
  • Storage: PostgreSQL pgvector + pg_audit
  • Isolation: Tenant & Department ACL Partitioning

Live Technical Engine Verification

Test our deterministic Thai fiscal algorithms and NLP normalizers directly in this browser session. These exact algorithms power our production backend.

Thai Tax ID Modulo-11 Checksum Engine (ภ.พ.20)

Verifies official Thai 13-digit Juristic & Personal Tax IDs per Revenue Department standard.

Try Factor IO's official registration 0105562205512 or test an invalid number.

Thai Frontline NLP Normalizer & Intent Extractor

Parses colloquial Thai slang, particle stripping, and Thai-English code switching into structured intent payloads.

Sovereign On-Premise Topology & Zero-Egress Boundary

LightOps AI runs completely within your physical data center or sovereign virtual private cloud. The architecture eliminates any cloud API dependency or recurring per-token SaaS liability.

SYSTEM TOPOLOGY: PRIVATE AIR-GAPPED VPC

 ┌────────────────────────────────────────────────────────────────────────────────────────┐
 │ CLIENT PRIVATE VPC / DATA CENTER (NUTANIX NKP / OPENSHIFT / KUBERNETES)                │
 │                                                                                        │
 │  [Frontline Webhook Ingress]                                                           │
 │     │ (HMAC-SHA256 Auth & Redis Bloom Deduplication)                                  │
 │     ▼                                                                                  │
 │  ┌──────────────────────────────┐       ┌───────────────────────────────────────────┐  │
 │  │ LINE OA / Frontline Ingress  │       │ Sovereign Vector RAG Substrate            │  │
 │  │ Fastify + PyThaiNLP Tokenizer│◄─────►│ pgvector (HNSW) + Thai BM25 Hybrid        │  │
 │  └──────────────┬───────────────┘       │ Tenant & Role-Based Access Controls (RBAC)│  │
 │                 │                       └─────────────────────▲─────────────────────┘  │
 │                 ▼                                             │                        │
 │  ┌──────────────────────────────┐       ┌─────────────────────┴─────────────────────┐  │
 │  │ Thai Document AI Perception  │       │ Private vLLM Inference Engine             │  │
 │  │ ภ.พ.20 Modulo-11 + EMVCo QR  │──────►│ Bespoke Fine-Tuned (OpenThaiGPT/SeaLLM/Qwen2.5)│  │
 │  │ Noise & Perspective Filter   │       │ Local NVIDIA GPUs (Zero-Egress Network)   │  │
 │  └──────────────┬───────────────┘       └─────────────────────┬─────────────────────┘  │
 │                 │                                             │                        │
 │                 ▼                                             ▼                        │
 │  ┌──────────────────────────────────────────────────────────────────────────────────┐  │
 │  │ Governed Autonomous Ops Engine (Deterministic Manifest Gating)                   │  │
 │  │ - Strict JSON Schema Pre-flight Validation                                       │  │
 │  │ - Tiered Human-In-The-Loop Approval Escalation Gate                              │  │
 │  │ - Bidirectional ERP Connectors: SAP S/4HANA (BAPI), Express DB, FlowAccount      │  │
 │  │ - Cryptographic SHA-256 Append-Only Audit Ledger                                 │  │
 │  └──────────────────────────────────────────────────────────────────────────────────┘  │
 └────────────────────────────────────────────────────────────────────────────────────────┘
Buyer Assurance 01 / PDPA s.28 & s.29

Eliminates Cross-Border Personal Data Transfer

Calling an overseas LLM API with a Thai customer's name, 13-digit National ID, or transfer slip is a cross-border personal data transfer under PDPA Sections 28 and 29. Running fine-tuned models inside your Thailand data center avoids cross-border transfer mechanisms entirely, while scrubbing PII in volatile RAM before context ingestion.

Buyer Assurance 02 / Fail-Closed Control

Never a False Green When Upstream Breaks

The most dangerous failure in enterprise automation is a dashboard that stays green when an upstream scanner or ERP link goes silent. LightOps AI evaluates lane completeness as an early return: if an OCR check or SAP lookup is unavailable, the transaction halts as UNKNOWN and can never be outvoted by a model confidence score.

Buyer Assurance 03 / Vector Authority

Right-to-Erasure & Document Lifecycle Lineage

Most RAG builds cannot answer how to honour a PDPA deletion request or retire a superseded pricing policy once embedded. Every vector chunk in LightOps AI is keyed to its authoritative source ID, effective date window, and role ACL—allowing deterministic purge and instant retirement of superseded documents.

Buyer Assurance 04 / Fixed Hardware TCO

Zero Per-Token API Bills & Platform Independence

Deploys cleanly on Red Hat OpenShift, Nutanix NKP, or upstream bare-metal Kubernetes. Processing millions of LINE inquiries and ภ.พ.20 invoices on your own GPUs incurs zero external per-token charges. Model your exact hardware payback in our Local AI Cost Calculator →

Talk Directly With The Principal Architect

Every LightOps AI deployment is engineered and delivered by Thanat Manasakool, Founder & Principal Engineer with nearly 20 years in enterprise infrastructure (former Ecosystem Solutions Architect at Red Hat and Nutanix).

  • Phase 1: Architecture Blueprint & Feasibility Review (1–2 weeks)
  • Phase 2: On-Premises Pilot on Your Hardware with Real Data (2–4 weeks)
  • Phase 3: Production Rollout, ERP Integration, & Team Handover
  • Clear, itemized quotation provided within 48 hours